Shipping policy
Thank you for shopping with Liberty Eagle Coins. We are committed to handling every order carefully and providing clear shipping information from checkout through delivery.
Order Processing
Orders are reviewed and processed as promptly as possible. Processing time may vary depending on product availability, order volume, payment verification, weekends, and holidays.
Orders are not normally processed, shipped, or delivered on weekends or federal holidays.
Estimated Delivery Time
Most orders are delivered within approximately 7–15 business days. Delivery estimates are not guaranteed and may be affected by:
- Carrier delays or service interruptions
- Weather conditions and natural disasters
- Incorrect or incomplete shipping information
- Payment or fraud-prevention reviews
- High-volume sales periods and holidays
- Customs processing for international shipments
Shipping Rates
Available shipping methods and charges are displayed during checkout before payment is submitted. Free or promotional shipping may be available when specifically shown on the website or at checkout.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Please review your address carefully before submitting an order.
If an address needs to be corrected, contact us immediately at support@libertyeaglecoins.com. Address changes cannot be guaranteed after fulfillment has begun.
Liberty Eagle Coins is not responsible for delays, failed deliveries, or additional costs resulting from an incorrect or incomplete address supplied by the customer.
Tracking Information
Tracking information will be sent to the email address used during checkout once the order has been prepared for shipment.
Please allow time for the carrier to scan and activate the tracking number. Tracking activity may not appear immediately after the shipping confirmation is sent.
Insured and Secure Shipping
Eligible shipments may include tracking and shipping protection appropriate for the order. Packaging methods may vary based on product type, quantity, order value, and destination.
Delivered but Not Received
If tracking shows that a package was delivered but you cannot locate it, please:
- Verify the shipping address on your order confirmation.
- Check around the delivery location and with household members.
- Contact the carrier for delivery details.
- Contact Liberty Eagle Coins if additional assistance is needed.
A carrier showing an order as delivered does not automatically qualify the order for a replacement or refund. Each claim will be reviewed based on the tracking information and surrounding circumstances.
Lost or Delayed Packages
If a shipment has not arrived within the expected timeframe, contact us with your order number. We may ask customers to allow the carrier’s required investigation period before a replacement or refund can be considered.
Damaged Packages
If your order arrives damaged, contact us within 7 days of delivery. Please retain the product, original packaging, shipping label, and packing materials.
Include the following information:
- Your order number
- Clear photographs of the product
- Photographs of the outer packaging
- Photographs of the shipping label
- A brief description of the damage
International Shipping
International shipping availability is determined by destination and will be displayed at checkout.
International customers are responsible for applicable customs duties, import taxes, brokerage fees, and other charges imposed by the destination country. Customs delays are outside the control of Liberty Eagle Coins.
Shipping Restrictions
We reserve the right to decline or cancel shipments to locations affected by carrier restrictions, legal limitations, fraud concerns, or other circumstances that prevent safe and reliable delivery.
Contact Us
For shipping questions, contact:
Liberty Eagle Coins
Email: support@libertyeaglecoins.com
Support hours: Monday–Friday, 8:00 a.m.–8:00 p.m. ET
Please include your order number when contacting us about an existing order.